Technology Help

All ECA students are assigned their own laptop, charger, and laptop bag that they are responsible for during the school year. Students should bring their laptops charged and ready to go every day!

D2L/AIMS Password
Chromebook Troubleshooting

D2L/AIMS Password

Students: You are the only one that knows your AIMS password.

If you have forgotten it, you will have to click on reset password where you would normally log in to MYAIMS.AIMS.EDU

You will need your AIMS ID number (A number) and you will have to remember the answers to the security questions you created when you first enrolled at ECA/AIMS.

If you can't reset your password, call up AIMS Help Desk at (970) 339-6380.

Students: Try any or all of these three troubleshooting techniques if your computer is running slow, not turning on, the keyboard isn't working, websites aren't loading (and you've already checked your wifi), audio/camera issues, and/or a variety of other problems. If none of these work, contact Professor Hoffer for additional help.

1. UPDATE:

Login to your device (laptop).
Click on the Clock Icon in your Taskbar
Click the Gear Icon for Settings in the Pop Up window (top right)
Click the About Chrome OS (bottom left).
Click Check for Updates button (near the top inside the main screen).
Restart if necessary.
Test your device to see if it's working.

2. HARD RESET

Unplug charger.
Turn on the device.
Hold the power button for 45 seconds. (Do not stop when the device turns off, keep holding)
Turn on device.
Test your device to see if it's working.

3. POWER CYCLE

Turn off device.
Plug in charger.
Repeat 3x (Hold power button, and refresh button for 3 seconds. Then let go for 1 second.)
Hold power button and refresh button for 10 seconds.
Turn on device.
Test your device to see if it's working.